Automotive Services, Glass Repair, & Replacement in Northeast Florida & Southeast Georgia
The Lee & Cates Glass Difference
Why Lee & Cates Glass?
Established in 1926 in the wake of WWI by Thomas D. Lee and Raymond H. Cates, Lee & Cates Glass is still locally owned and operated today. President and owner, Thomas D. Lee III, is a proud Jacksonville native that strongly supports many non-profit, ministry, and business partners in the local area. From founding and still today, we believe in treating our customers and our employees like family.
We provide a wide variety of automotive services and products, including:
But it doesn’t stop there. We are a full-service glass company that specializes not only in automotive for individual consumers, but also for fleet vehicles, residential, and commercial.
We are committed to using only the highest-quality products and equipping our technicians with state-of-the-art tools and equipment, including:
- Original Equipment Manufacturer (OEM) Quality Products — provide the best safety, quality, and fit (primarily from PGW and Pilkington)
- Dow Urethane — same product that is used at the factory as original equipment by all US vehicle manufacturers
- Dow Express 30 — allows for a 30 minute drive-away time
- Glass Mechanix — these repair kits are the finest in the industry
- Wire Cut-Out Tools
- Auto Glass Handling & Replacement Tools
We believe in investing time and resources into having only the most well informed and trained technicians in the industry. Our Auto Glass Technicians receive a minimum of 32 hours of continued education and advanced training by third-party experts in the field, and all have or are working toward four third-party certifications, including Certified Auto Glass Technician through the Auto Glass Safety Council (AGSC), Certified Auto Glass Repair through the AGSC’s National Windshield Repair Division, Glass Mechanix Repair System, and Dow Urethane System. In addition, all technicians who train others within our company are certified as Master Auto Glass Technicians through the Auto Glass Safety Council, or are matriculating toward certification.
Lee & Cates Glass is also involved in a variety of esteemed industry organizations that keep us up-to-date on best practices to better serve our clients.
Quality & Care
We place emphasis on safety and quality, not volume. Our clients are like family to us, and we aim to do it right the first time. When you come to Lee & Cates Glass, you can expect attentive, personal service from your friends and neighbors.
Because we always stand behind our work, we also offer a National Limited Lifetime Warranty on windshield replacements that protect against manufacturing material defects, air and water leaks, and workmanship for as long as you own your vehicle.
In addition, we thrive on giving back to our community by supporting numerous non-profit organizations, including:
- The Salvation Army
- Saint Augustine Youth Services
- Guardian Ad Litem First Coast
- Operation New Hope / Ready4Work